Form Submission Email - Data Not Populating

sd_cs

At my company, we use a form to collect data from other groups. When the form is submitted we receive an email notification, prompting us to complete our end of the assignment.

However, when certain questions are answered and free text boxes completed (via logic tool), the free text boxes aren't appearing on the email notification. This is requiring we go to the sheet itself to review the free text responses.

How do I make the responses appear in the email with the initial submitted information?

Andrée Starå

Hi @sd_cs

I hope you're well and safe!

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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sd_cs

We have a form set up off a sheet we created. As an example, if you selected option A it populates a free text box on the form for you to explain your selection further.

The data collected is populating in the sheet itself, but the notification email we receive only shows that selection A was picked. I am attempting to get the email to show the collected free text data as well

Andrée Starå

@sd_cs

Can you share some screenshots?