Why can't I create a folder within an existing workspace?

I have had our product "owner" look at credentials and confirm that I should have full access to edit, create, delete, etc. folders, files, and anything else. I want to create a new folder within an existing workspace, but the options for "Folder" does not show up anywhere (not in the Action dropdown, not in the create dropdown, and not if i right click to look at options within the folder). Please advise.

Answers