Smartsheet has tons of potential for a perfect operational system, with tons of automation with formulas, but the only problems here are maximum of 20,000 rows (it's even lagging before it reached 10,000). Maximum Cross Sheet References of 100,000 rows combined, which became a ceiling for a system to improve. I know the only way to prevent this, is to manage references, and delete the formulas, but it doesn't help our operational data which needs all the formulas we're using. There should be much more rows available, much more cross sheet references, especially for enterprise accounts. I've tried contacted smartsheet team multiple times, I don't get any replies, if there was a reply, all of them didn't help, most of them would tell me that smartsheet is working on it, but nothing changes. Every time I tried to reach out, I got contacted by the marketing and sales team who would just offer more and more paid features that don't suit our needs. If there's a way to contact the development team of smartsheet that would be great, if there is any way to improve smartsheet system based on how our company needs it, maybe there would be something worth paying for.
