COUNTIFS using multiple ranges

I am so sorry this is so simple but I am new and eager to learn. I already googled and couldn't find.

I have a report that is counting how many tickets are in different countries and their severity. I want to know how many tickets Mexico has in Critical status.

So my fields are Country and Severity.

I can get a count of how many total tickets Mexico has COUNTIFS({Range 1}, "Mexico")

But I want to say how many tickets does Mexico have in "Critical" status

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Accepted answers

Paul Newcome

You would continue with the range/criteria syntax that you are already using:

=COUNTIFS({Range 1}, "Mexico", {Status}, "Critical")

All comments

Paul Newcome

You would continue with the range/criteria syntax that you are already using:

=COUNTIFS({Range 1}, "Mexico", {Status}, "Critical")

Cyndi

You are the best, I am so excited about learning more. Thanks for taking time for me!

Paul Newcome

Happy to help. 👍️

JoeB

Hello Paul,

What if you wanted to count Mexico but NOT Critical? I can't get this to work:

=COUNTIFS({Range 1}, "Mexico"), NOT({Status}, "Critical")

Thanks in advance!

Paul Newcome

@JoeB Try somethign like this...

=COUNTIFS({Range 1}, @cell = "Mexico", {Status}, @cell <> "Critical")

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