Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Python API error "SSL handshake error, old CA bundle or old OpenSSL"
I'm using Mac Sierra and i'm trying a simple test:
import smartsheet
smartsheet = smartsheet.Smartsheet('mytoken')
me = smartsheet.Users.get_current_user()
print(me)
And i'm getting an error:
smartsheet.exceptions.HttpError: (SSLError(SSLError(SSLError(1, u'[SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:590)'),),), 'SSL handshake error, old CA bundle or old OpenSSL?')
I've tried updating openssl but mac sierra doesnt seem to allow it.
Comments
-
This sounds like it might be related to the issue reported on Github for our Python SDK here. If looking at that doesn't help reach out to us at [email protected] and we can try to assist.
-
I had the same problem. What worked for me was downgrading the requests package:
pip install requests==2.11.0
Any newer version causes the same error. Other proposed solutions did not work in my case due to restricted privileges preventing me from building and installing those packages.
