ERROR in Workflow

Rick Girard

I am getting this error now and cannot run my workflow (!)

I checked the Permission settings and set it to Unrestricted but still get this message. I recently saved the original file to a Save As New file , now both files have this error.

Help please !

thank you.

Rick Girard

Andrée Starå

Hi @Rick Girard

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots of the workflow(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Rick Girard

Andree

Every workflow represents contacts in a column that have email domain information which i checked the sheet and those names and domains are still there.

I had recently saved the file to another name so i could test some features I was trying to implement. just realized the workflows are now all disabled. Are duplicate workflows that reference the same email domains not allowed?

Andrée Starå

@Rick Girard

Did you check the checkboxes to include recipients & permissions settings?

Rick Girard

Andree

TBH i believe i didnt change anything in those boxes when i saved as new, I tried to look at file properties but it doesnt show me what you pasted, can you tell me where i could see those settings?

Andrée Starå

@Rick Girard

You can only see and make changes when selecting Save as New. I think that's what happened because they are not checked by default.

Make sense?

Rick Girard

Got it, thank you.

Looks like I found the fix, in each workflow, because there is no 'cc myself' in the function i created a new alert and added my name. When i saved as new, for whatever reason my name got dropped from that alert and hence the original error i got. once i added in my name again the error cleared.

thanks for your fast reply and offers to help!

Andrée Starå

@Rick Girard

Excellent!

You're more than welcome!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!