Several of my users are being prompted to request a license in order to email a row. This can't be right. Is anyone else having this issue?
Hi @Tim Dollmeyer
I hope you're well and safe!
Unfortunately, It's correct.
Here's a possible workaround or workarounds
Would that work/help?
I hope that helps!
Be safe and have a fantastic week!
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Thanks @Andrée Starå
That's really stunning. I always thought unlicensed users could email rows. The strange thing is that one of my unlicensed users is able to do it.
Happy to help!
I think Smartsheet sees it as Driving a process, and therefore a license is required, but strange that an unlicensed user can send row emails.
There might be a glitch in the matrix! ;)
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
Ran into this issue today as well. Thanks for the idea regarding the helper column @Andrée Starå.
Thinking as I write here, would the helper column be a multi-entry Contact List field and the workflow would trigger when that field is not blank, it would e-mail the contacts in that field? Providing the specific columns.
When managing a PMO. is it considered a best practice to establish an individual workspace for each project? If this is advisable, is there a method for setting up an automated recurring backup for all projects without having to do them individually?
Hello all! I have an automation workflow set up to record a date when a particular column changes to a specified value. Essentially I need to record a date when the "Current Stage" column changes to "Reevaluate/Schedule Final". See the workflow trigger screenshot below. I created this workflow and tested it on 11/16. It…
I use Outlook with my company. When a tagged email comes in from Smartsheets, I click on the "reply in Smartsheet" and it won't take me to any conversation box. It just opens the page, but not on the line that I need. Why is this happening? I updated this morning. Also, I get an Error message sometimes.
Help shape the future of Smartsheet.
Share your ideas and feature requests.
©2023. All Rights Reserved Smartsheet Inc.