Recurring backup hangs

Hi,
a weeks ago set recurring backups is shown as pending since 02/21/22. Disable/enable/request new doesn't help. Just two tables and not much data.
Any idea to fix it? Thanks in advance
Dan
Answers
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I have the same issues. It seems from other comments online that this is not a new problem. If you have just two tables you can simply export them as excel tables from each spreadsheet. However, I have a lot of workplaces and tables so I am stuck. Help please?
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Yes, my Feb 26th backups are also in Pending status.
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Call or email Smartsheet in order to get their attention on this, because it is a SYSTEM WIDE ISSUE that is apparently affecting all Smartsheet customers.
Just got off the phone with Smartsheet support, and they confirm that this is a 'known issue'. The Smartsheet Status page still shows "All Systems Operational", but this problem has been going on for at least 8 days because my last two backup cycles are stuck as pending.
Any attempt at a manual download also fails, with an error message about two downloads in the same 24hr period.
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Thank you! Will do.
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