Cell History/Email showing the wrong person


Hello Smartsheet people, today I noticed some changed a Cell (Deborah) but the name of the person whos tracking the sheet is a different one (Diana).

This spreadsheet I used it to get approval signatures and in case of an audit it could be an issue.

I know for sure the person who changed this cells was Deborah, I received her personal confirmation.

Does any one knows if this is a bug?

Thank you in advance.

Silvia C Rodriguez

Best Answer

  • Jeff Reisman
    Jeff Reisman ✭✭✭✭✭✭
    Answer ✓

    I own 384 sheets in my Enterprise, many of which have dozens of editors making changes, and I've never seen a case of Cell History and Activity log showing that a user made a change that they did not. I would recommend running a login history report in User management, and examining Deborah's browser to see if Diana's login info is saved in her browser.


    Jeff Reisman

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