Sharing sheets with users access issue

We have a paid account and when sharing sheets with users with editor access, when they view the sheet they only have read only access.
Any help with this would be appreciated .
Best Answer
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Hi @Venson
I hope you're well and safe!
I suspect that you have the Pro plan, correct?
Sheets owned by Pro Plan users can only be edited by licensed users within that account.
Did that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi @Venson
I hope you're well and safe!
I suspect that you have the Pro plan, correct?
Sheets owned by Pro Plan users can only be edited by licensed users within that account.
Did that work/help?
I hope that helps!
Be safe and have a fantastic week!
Best,
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
β Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
AndrΓ©e StarΓ₯ | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E: andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.