Access given, but no content is visible - why?

Hi. 

I have created sheets and reports of the sheets. The sheet acts as a master and is managed by myself. My team will mainly work in the respective reports.


The problem I am facing: I have shared the documents (and later the workspace) with my team. One of my team members can access the report, but when he opens it he does not see the content, only a blank sheet.  I tried all access levels. I made him Admin, then Owner of the report. I made him Admin of the Master Sheet. But even as an Admin or as a Owner, he still does not see the content. What could be the issue? 


Thank you, 

Sylvia Kay  

SYLVIA KAY | DIRECTOR PROJECT MANAGEMENT

PLATFORM ENGINEERING & TECHNOLOGY TEAM

AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL

M: 404-664- 1025 | SYLVIA.KAY@AMEXGBT.COM

AMEXGLOBALBUSINESSTRAVEL.COM

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