Dynamic View User Troubleshooting

SPO MPD
SPO MPD ✭✭✭
edited 06/14/22 in Add Ons and Integrations

Hi there Smartsheet Community,

One of the Smartsheet users in my org recently changed her email address because she got married. Since this change was made, she has not been able to access the Dynamic Views she ought to be able to see.

I have updated her email address in every conceivable place where it can be found -- all of the cells in which her email address should be (particularly in columns by which each of the different Dynamic Views are restricted), as well as in the Groups that are shared on each Dynamic View.

Does anyone have any ideas as to why she would still not able to access the Dynamic Views on which she's shared?

Thanks,

Alec

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