Alert automation stopped working - anyone else experience this?

Pam Grant

This automation has stopped working for me. (April 6, 2022) Is anyone else experiencing the Alert automation not sending out alerts? Any ideas how I can kickstart it back into action? (I've opened a request with Smartsheet as well)

Andrée Starå

Hi @Pam Grant

I hope you're well and safe!

To kickstart it, you can make a copy of it and then disable the old one.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Pam Grant

Thank you @Andrée Starå

My automation has started working again.

I will keep your suggestion in mind for next time.