Count IF w/ Multiple Criteria

jal1172

What should be so simple is turning into a nightmare...

I have a "Source" Sheet.

In that Source Sheet, I have multiple columns. (example below).

What I want is a COUNT of how many rows have "Fred" in the Name column AND "Answered" in the Result column. - so looking at my screenshot, my result here would be 2.

I have tried every COUNTIF formula that I could find, and I either get an erroneous result or an error.

Here is an example of one I tried, I get an #unparseable error, however I got the format from this site.

=COUNTIFS([Name]:[Name], "Fred", [Result]:[Result], “Answered")

Any help would be greatly appreciated.

Thanks!

Paul H

You have a weird quotation mark in front of Answered

Smartsheet User 99

=COUNTIFS(Name:Name, "Fred", Result:Result, "Answered")

Earl P

I am doing something similar however for my name column it is a dropdown multi select column and it seems it only counts where they name is selected by itself. Does anyone know how to remedy this? Here is the formula for example:

=COUNTIFS({Training Project Task List Range 3}, "Aubrey Campbell", {Late Check}, @cell = "Late")

jal1172

I fixed the quote.. still not working...

Tried SmartSheetUser 99's format... still not working...

I will open a support request.

Thanks for the recommendations!

jal1172

Got it! My format was actually correct, one of the values I was working with had a -. I split the text to two columns and got it to work! That's what I get for tying to do formula's on a Friday afternoon! :-)

Smartsheet User 99

https://community.smartsheet.com/discussion/comment/325664#Comment_325664

Your formula is looking only for Aubrey Campbell by itself, what's the end game that you're looking for with this formula?

Mary Farmer

@Smartsheet User 99 I have a question on this example. How would you write the formula if they wanted to count "Answered" and "Call Forwarded" for "Fred"?

Thanks!