Unable to edit any user

pblanchard

I am both group admin and system admin --- yet every time I try to edit a user, or even delete one, I get a POP-UP message saying "Something went wrong" with no additional information or context. Please help.

Andrée Starå

Hi @pblanchard

I hope you're well and safe!

Strange!

If you haven't already, I recommend reaching out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Genevieve P.

Hi @pblanchard

The Support team received a number of similar reports to what you were experiencing yesterday; they've applied a fix and this issue should now be resolved! Here are the details from our Status page.

Cheers,

Genevieve

pblanchard

Thank you! :)