Mobile app update request - bar code scanner


When you get an notification for an update request, the app redirects you to a web browser for the update request. When I go to the text box to enter information, the only thing that pops up is the keyboard. Is there a function that I have enable to get the camera out to scan bar codes?


  • Genevieve P.
    Genevieve P. Employee Admin
    edited 04/19/22

    Hi @Vince W

    There are three areas where you can scan barcodes in Smartsheet:

    • To add barcode information to a cell
    • To add barcode information in a form.
    • To search Smartsheet with a barcode.

    There currently isn't a way to bring up the barcode/camera to scan a barcode through an Update Request, you would need to type out the Barcode number into the Text/Number cell.

    Please submit your request to our Product team through this form, here!