Jumping Cursor?

Damon Lloyd

My team has been experiencing an issue where a cell or the search bar is clicked for editing, and a completely different, arbitrary cell ends up with the data entered. Most commonly the search bar and date column cells.

Andrée Starå

Hi @Damon Lloyd

I hope you're well and safe!

Strange!

Try these troubleshooting steps first.

• Log out / in again
• Try a different browser
• Try the browsers in Private/Incognito mode

If the steps above don't solve it, and if you haven't already, I recommend that you reach out to the Smartsheet Support Team and provide the results of the troubleshooting steps above.

Did that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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