Jumping Cursor?

My team has been experiencing an issue where a cell or the search bar is clicked for editing, and a completely different, arbitrary cell ends up with the data entered. Most commonly the search bar and date column cells.

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Damon Lloyd

    I hope you're well and safe!

    Strange!

    Try these troubleshooting steps first.

    • Log out / in again
    • Try a different browser
    • Try the browsers in Private/Incognito mode

    If the steps above don't solve it, and if you haven't already, I recommend that you reach out to the Smartsheet Support Team and provide the results of the troubleshooting steps above.

    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.