Published Dashboard - Why is it asking the end user if they have an account or try SS for 7 days?

I have a published dashboard. Why is it asking the end user if they have an account with smartsheet for if they want to try for 7 days? I thought the purpose of supplying people with the link to a publish Dashboard was so they go directly to it! I am wanting to post if for my Board of Directors and they need it as simple as possible.

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Answers

  • Kevin Smith
    Kevin Smith ✭✭✭✭✭✭

    Hi Lori

    How do you have it published?

    Example:


    Thank you,

    Kevin

    Happy to help if I can.

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  • I have it as marked above "Available to anyone with the link. This may expose sensitive information from this sheet to anyone with the link."

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Lori Leighton

    I hope you're well and safe!

    Can you share a screenshot of what they see?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Sorry, I haven't been able to get a screenshot yet. I hope to have it next week. I am tied up with a board meeting this week.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Lori Leighton

    No worries!

    Mention me when you do, and I'll take a look.

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Now that I have gone back and tried to get a screenshot, it seems to be working without asking for a 7-day trial. Thanks for trying to assist me on this issue. @Andrée Starå