Function and payment inquiry
Hello,
I made a payment with the pro plan, but the payment was $168. Please check.
Also, doesn't pro plan support "request backup" function? After proceeding with the backup, a “you must be on a paid plan” message window appears.
Thank you
Answers
-
I hope you're well and safe!
- For payment support, please go here: https://help.smartsheet.com/finance-support
- Unfortunately, the Backup feature isn't available in the Pro Plan.
Who can use this capability
Backups are available on Enterprise and Business plans.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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