marketo.smartsheet.com is in the spam RBL list

philCryo

Received this alert from our spam filter:

Rejection Description:

IP Found in RBL

Event Time:

2022/05/12 at 13:19:23

Rejection Information:

spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?199.15.212.139

From:

464-onm-149.0.964529.0.0.61078.9.256108440@marketo.smartsheet.com

To Address (Pre Checks):

-

To Address (Post Checks):

-

IP Address:

199.15.212.139

Remote Server Name:

marketo.smartsheet.com

Server Greeting (EHLO):

marketo.smartsheet.com

Genevieve P.

Hi @philCryo

If emails from Smartsheet are being caught in your Spam filter, your IT department can add this domain (marketo.smartsheet.com) as well as the domains listed in this Help Article to your organization's allowlist, see: Issue: Email Not Received from Smartsheet

Cheers,

Genevieve