Annual renewal increase?

cfreeman

Anyone else being bugged by someone from Smartsheet requesting to sign a renewal form, that includes a 25% increase over the existing plan in place? This account has always auto renewed so not sure what is going on here now.

Paul Newcome

Have you reached out to your Smartsheet rep to confirm it is legit and to have it explained to you?

cfreeman

Yes, and was told our account would be canceled at expiration date if we didn't sign stating renewal intent. Very weird as I've never had to do this prior.

Andrée Starå

Hi @cfreeman

I hope you're well and safe!

Which Smartsheet Plan do you have?

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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