Summarize Issues Resolved Last Month by Assignee
I want to summarize the # of tickets completed last month broken down by assignee. I know the formula to bring back the # of resolved tickets, but what formula would I use further break it down by assignee?
=COUNTIFS([Resolved Date]:[Resolved Date], IFERROR(MONTH(@cell), 0) = MONTH(TODAY([Issues Resolved Last Week]#)), [Resolved Date]:[Resolved Date], IFERROR(YEAR(@cell), 0) = YEAR(TODAY()))
For example if Person 1 completed 2 tickets and Person 3 completed 5
Answers
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You would add another range/criteria set the same way you have done the date range/criteria sets.
=COUNTIFS([Resolved Date]:[Resolved Date], IFERROR(MONTH(@cell), 0) = MONTH(TODAY([Issues Resolved Last Week]#)), [Resolved Date]:[Resolved Date], IFERROR(YEAR(@cell), 0) = YEAR(TODAY()), {range}, critera)
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