trying to add a field to a logic flow

Paula B

Hello,

I have created a field "New Country". I want to use this in a logic flow "Country where work is being performed". The logic: If "other", then enter New Country.

However, they system is not even showing me "New Country" as an optional field to pull into the logic.

Any idea why?

Thank you,

Paula

Genevieve P.

Hi @Paula B

You'll need to have "New Country" in the body of the Form in order to select it as an option in Logic. For example, if I have no fields in the form, there's no option to select:

But then once I drag a field into the body of the form, it shows up as an option:

See: Edit or remove fields in a form and Use Conditional Logic to Streamline Form Submissions

If this hasn't helped, would you be able to post a screen capture of the Form builder open (but block out sensitive data)?

Cheers,

Genevieve

Genevieve P.

Hi @Paula B

You'll need to have "New Country" in the body of the Form in order to select it as an option in Logic. For example, if I have no fields in the form, there's no option to select:

But then once I drag a field into the body of the form, it shows up as an option:

See: Edit or remove fields in a form and Use Conditional Logic to Streamline Form Submissions

If this hasn't helped, would you be able to post a screen capture of the Form builder open (but block out sensitive data)?

Cheers,

Genevieve

Paula B

Genevieve P.  Thank you so much! I didn't realize the field needed to be in the form before it could be selected in the logic stream.

I learned something new today:) Much appreciated!

Paula

Genevieve P.

Wonderful! I'm glad we could solve this for you. 🙂