Is there a way to capture email as an automatic row record in Smartsheet
Me and my assistant are the only Smartsheet support for our company. I am trying to utilize Smartsheets for capturing issues as tickets. I have a dedicated email account for tickets. I am using the form for people to request support. But many times they will send email vs submitting the form. Is there a way to convert/transfer each email as a record on the Smartsheet (add a row with capturing some information from the email?
Although I am new to following, we have those at our disposal for integration purpose: