Report Summary with currency format

Andrea Zenner
Andrea Zenner ✭✭✭✭✭
edited 06/16/22 in Smartsheet Basics

Hello,

Is it possible to make the overall total summary in a report use the same formatting as the data it is rolling up? For example, I am summarizing costs but the sum at the top is just a number, not formatted for currency, it doesn't even add the commas.

Am I missing something in my report configuration? The lower groups summarize in curency format.


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Best Answer

  • Krissia B.
    Krissia B. Moderator
    Answer ✓

    Hello @Andrea Zenner

    This looks to be an unexpected behaviour. Tested this on my end & I am not experiencing the same issue. I would recommend reaching out to Smartsheet Technical Support to further assist you with troubleshooting. Contact them by using the link here: https://help.smartsheet.com/contact/smartsheetapp


    If your Smartsheet plan is eligible for Phone Support, call directly anytime.

    • A list of phone numbers can be found by clicking on your account's profile icon on the bottom-left corner > "Plan Info..." > click "Call 24x7 Support" located at the bottom of the Account Administration pop-up window.


    Cheers,

    Krissia

Answers

  • Krissia B.
    Krissia B. Moderator
    Answer ✓

    Hello @Andrea Zenner

    This looks to be an unexpected behaviour. Tested this on my end & I am not experiencing the same issue. I would recommend reaching out to Smartsheet Technical Support to further assist you with troubleshooting. Contact them by using the link here: https://help.smartsheet.com/contact/smartsheetapp


    If your Smartsheet plan is eligible for Phone Support, call directly anytime.

    • A list of phone numbers can be found by clicking on your account's profile icon on the bottom-left corner > "Plan Info..." > click "Call 24x7 Support" located at the bottom of the Account Administration pop-up window.


    Cheers,

    Krissia