How to count a text field that is not blank as a number in another column?

Emerald

Call log question.

When contact attempt 1 is made and the text result is logged, I want the 1st Contact Attempt Method text field to count as "1' and get added to the Total number of call attempts for the row and show as "1".

When contact attempt 2 is made and the text result is logged, I want the 2nd Contact Attempt Method text field to count as "1" and get added to the Total number of call attempts for the row and and show as "2".

When call attempt 3 is made and text result is logged I want the 3rd Contact Attempt Method text field to count as "1" and added get

Smartsheet Help .xlsx

to the Total number of call attempts for the row and and show as "3".

Jeff Reisman

@Emerald

The easiest way to do this on a row is to just use three different IF Statements with the ISTEXT function in the logical expression portion of the formula, adding them all together like so:

=IF(ISTEXT([1st Contact Attempt Method]@row), 1, 0) + IF(ISTEXT([2nd Contact Attempt Method]@row), 1, 0) + IF(ISTEXT([3rd Contact Attempt Method]@row), 1, 0)

Each IF checks to see if there is a text value in its Contact Attempt Method field; if there is, the result is 1, if there is not, the result is 0. We do this 3 times, adding the results together.