Contact list - Email no longer showing

Jason P
Jason P ✭✭✭✭✭
edited 07/16/22 in Smartsheet Basics

Hi All.

Seems a recent update prevents email addresses showing in a contact list. Am now getting j******@gmail.com instead of johndoe@gmail.com when hovering over the cell. Why the change and how do I get back to the way is was? there are no options in column properties to revert?

Regards.

Cheers.

Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Jason P

    Smartsheet recently released an update to the application that caused this change in mouse-over behavior. We will update this to return the full name and email address in an upcoming release.

    Until then, you can directly view the full email address of a user in the corresponding row in the Contact column, or under the “Collaborators” list in the Sharing Modal (provided the user is shared to that asset).

    Thanks!

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now

Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Jason P

    Smartsheet recently released an update to the application that caused this change in mouse-over behavior. We will update this to return the full name and email address in an upcoming release.

    Until then, you can directly view the full email address of a user in the corresponding row in the Contact column, or under the “Collaborators” list in the Sharing Modal (provided the user is shared to that asset).

    Thanks!

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now