New Comments Field Not Updating "Last Modified Date"

Hi!

I am trying to generate metrics and reports on "Aged" items. This has always been tricky because many times the updates occur within the Comments of a particular row versus the row itself.

I was hoping that with the new "Latest Comment" column, when this column updated, it would update the "Modified" column. However, it does not.

It is performing as intended? I'd love a way to ensure that if items have recent comments that they do not appear on my Aged reports.

Thank you!

Nikki

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Andrée Starå

Hi @NikkiMAke

I hope you're well and safe!

Here's a possible workaround or workarounds

Add a workflow that Records the Date when someone adds a Comment.

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

NikkiMAke

Ohhh - I didn't know that was something we could do. I'll try this. Thank you!

Andrée Starå

@NikkiMAke

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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