HELP - I cannot open a critical smartsheet document!

Kegan Copas
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Hi all,
I have a key document that today has decided not to open in Smartsheet. I simply get the spinning wheel and after 5 mins i receive the following message -
"Your request has resulted in the following system messages" but no error messages are displayed.
has anyone else experienced this? This is a critical business document and i'm desperate to access!!!!
kegan
Comments
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@Kegan Copas have you tried to right click on the file and "Save as New..."?
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Finally access the document but now being presented with the below error!