Click create and "something went wrong"

Allister

Every time I click create I get the message "something went wrong, please refresh" how can I fix this?

Melitta

What browser are you using? and did you check your license?

Andrée Starå

Hi @Allister

I hope you're well and safe!

Has it worked before?

Try these troubleshooting steps.

• Log out / in again
• Try a different browser
• Try the browsers in Private/Incognito mode
• If possible, check if other users have the same issue

If the steps above don't solve it, and if you haven't already, I recommend that you reach out to the Smartsheet Support Team and provide the results of the troubleshooting steps above.

Did that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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