Click create and "something went wrong"

Every time I click create I get the message "something went wrong, please refresh" how can I fix this?


Answers

  • Melitta
    Melitta ✭✭✭✭✭

    What browser are you using? and did you check your license?

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Allister

    I hope you're well and safe!

    Has it worked before?

    Try these troubleshooting steps.

    • Log out / in again
    • Try a different browser
    • Try the browsers in Private/Incognito mode
    • If possible, check if other users have the same issue

    If the steps above don't solve it, and if you haven't already, I recommend that you reach out to the Smartsheet Support Team and provide the results of the troubleshooting steps above.

    Did that work/help?

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.