User Update Request when Attachment changed not Working
Hello,
I have workflow set up that prompts an update request when rows are changed/added AND an attachment is changed. The rows are added via a form submission. I have not been able to get it to prompt an update request even after immediately changing the attachment after the submission. Any advice on making this workflow work?
Thanks,
Answers
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Hi @vhelgens
I hope you're well and safe!
Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).
Did that work/help?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have the 'Include my changes in sheet notifications' checkbox checked and my automations set to Unrestricted. It still won't work for me.
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I have the 'Include my changes in sheet notifications' checkbox checked and my automations set to Unrestricted. It still won't work for me.
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How exactly are you "changing" the attachment? Are you attaching a new version with the versioning (v1, v2, etc.), or are you creating a new attachment?
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Correct, I am attaching a new version so it would have a v2 'change' on the attachment.
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I would suggest reaching out to support. It seems like it should be working, so there may be a little bit of a bug somewhere.
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