Why do the automated emails show from "my name" via Smartsheet"?

Amber Lange

Amber Lange ✭✭

09/19/22 edited 09/19/22 in Smartsheet Basics

All forms, sheets, automated workflows, etc. show from "Amber Lange via Smartsheet". Is there a way to change this?

Tags:

0 ·

Answers

Jason P ✭✭✭✭✭

09/19/22

Hi @Amber Lange
Feel your pain - no there is not, I have raised with our Smartsheet Exec as I'm sure others have, suggest you raise a product enhancement request.
https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409?_gl=1*1eky71w*_ga*MTMxOTUwMTgwNC4xNjA3OTg2NjU4*_ga_ZYH7XNXMZK*MTY2MzYzMDY3MC4yOS4xLjE2NjM2MzEzMTQuMi4wLjA.&_ga=2.16904953.1917793640.1663551695-1319501804.1607986658

Cheers.

Cheers.
0 · Share on Facebook Share on Twitter

Categories

Trending in Smartsheet Basics

Dashboard Metric Widget Not Updating with Current Backend Sheet Value
Hi all, This is from a sheet that uses a formula to count down / display the number of days til end of Quarter. What is happening: Displays 37 when the backend sheet actually says 34. The dashboard does not update until I click to open the backend sheet then the connection seems to go through to update the…
Autopopulate an email address with each new row
Hello, Community! I am trying to set up an automation that adds a specific email address to a field with the creation of each new row. It should be very straightforward but does not seem to work consistently. Trigger - when a row is added Condition - if a specific contact info field is blank {{Notify XYZ}} Action - assign…
Filtering out Status based on two criteria - Not working!
Hi, I'm at a loss and could use some guidance please! I'm running a report from my project plan to see Customer Tasks Statues by Phase if status is not "Complete" or "Not Required". The Complete status don't show but the "Not Required" do. I have tried all the options (Is not blank, Is not equal to, does not contain, is…

Help shape the future of Smartsheet.
Share your ideas and feature requests.