Commenters are not able to add comment
Hi,
I have shared a sheet with several people and had given them permission as commenters. However, these people are not able to comment.
When they click the comment icon, an error is displayed saying you need commenter permission to add comment.
Is this a bug?
Thanks
Raj
Answers
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Hi Raj!
Have you verified 1) that the users are logged in, and 2) that they are using the same email address that you gave access to?
Are you able to leave comments on the sheet?
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Hi @Raj Subhag
I hope you're well and safe!
Which Smartsheet Plan do you have?
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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