Assigning ownership to a sheet
I have a sheet that I would like to assign to someone else as owner (the person is already Admin on the sheet), but I get this error message. Thoughts?
Best Answer
-
Hi @Karen Bruer,
Is the user you're trying to transfer to a paid or free user?
If free, they can't "own" files.
If paid, you'll need to contact the support team.
All the best,
-Ray
Answers
-
@Arriaga Yes, I followed these instructions.
-
Hi @Karen Bruer,
Is the user you're trying to transfer to a paid or free user?
If free, they can't "own" files.
If paid, you'll need to contact the support team.
All the best,
-Ray
-
Thanks @Ray Lindstrom , that's what I thought - I'll open a ticket.
-
Another thing that comes to mind is "if the user already owns the maximum number of files allowed".
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.5K Get Help
- 430 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 146 Just for fun
- 63 Community Job Board
- 466 Show & Tell
- 32 Member Spotlight
- 2 SmartStories
- 301 Events
- 39 Webinars
- 7.3K Forum Archives