Smartsheet PDF Exports Break Links Over One Line?

Jason Eskin

I am having an odd issue in using Smartsheet and exporting Reports for the first time. I created a report from one of my sheets, with one column that includes a hyperlink. It's a pretty long link, but the text is wrapped so it simply splits the link up with a line break in the export.

However, the actual HYPERLINK that it clicks out to from the PDF, is JUST the first line of the link- which obviously breaks it. I don't want to make the column wide enough to fit the entire link- it'd be enormous. Anyone else have this issue? any way to fix?

Genevieve P.

Hi @Jason Eskin

You are correct: currently when exporting as a PDF, if the entire URL is not displayed in the cell then the export can only read the displayed portion as the link. This has been reported to the engineering team, however I do not have an ETA for when the hyperlink print functionality may be adjusted.

In the meantime, you could use a link shortening service (such as bitly) to create a short URL that will be fully displayed. I hope that helps!

Cheers,

Genevieve