COUNTIF using 2 criteria
Hi,
I'm trying to count the number of accounts using Experiencia with following criteria:
Rounding Status is Operational AND EHR Status is NOT Operational. I'm getting an unparseable error with this formula:
=COUNTIF([Experiencia Rounding Status]@row = "Operational", [EHR Integration Status]@row <> "Operational")
Next, I want to count the number of Plus accounts but am also getting an unparseable error.
=COUNTIF([EHR Integration Status]@row= "Operational")
I'm not using crosssheet references in either formula.
Thanks for your help!
Answers

For the first problem, you need to use COUNTIFS (with an S at the end) so that it allows for multiple criteria.
For the second problem, you need to specify a range which looks like it should be [EHR Integration Status]:[EHR Integration Status]. So it would look something like this:
=COUNTIF([EHR Integration Status]:[EHR Integration Status], "Operational")

First formula should be something like:
=COUNTIFS([Experiencia Rounding Status]:[Experiencia Rounding Status], "Operational", [EHR Integration Status]:[EHR Integration Status], <>"Operational")

The solution you provided for my second formula worked. Thank you!
For my first formula, adding an "s" did not help. Any other suggestions?
Thanks!

Did you try Mike's second comment for your first formula? Other than the S, you'll need to add commas between your [ranges] and "criteria". The second comment with the spelled out formula should do the trick. 🙂

Hi,
I don't get an error anymore but the formula is not returning the correct value. This is what I have now:
=COUNTIFS([Experiencia Rounding Status]:[Experiencia Rounding Status], "Operational", [EHR Integration Status]:[EHR Integration Status], <>"Operational")
I feel like formulas often don't like "<>" Do you think that could be the issue?
Thanks!

Personally I've <> for "does not equal" to be reliable! Your formula is built correctly based on the structure so let's take a look at the logic.
The same row will need to have your two criteria:
 "Operational" listed in the [Experiencia Rounding Status] column
 Anything other than "Operational" in the [EHR Integration Status] column
Is that what you're looking to count? Note that anything other than "Operational" can mean blank cells as well. You can test the "count" by adding a filter to your sheet to see just the rows where the two criteria are met.

Hi Genevieve,
Yes, what you stated above is what I'm looking to count. The correct figure is 234 (based on doing a filter) but I'm getting 2! There are so many options in the dropdown in these columns that I'm trying to avoid having to include them all in my formula when "Operational" is the only option that I want to exclude.
Thanks!

Are either of the columns multiselect? Or are they singleselect dropdowns?

They are both singleselect.

Are you able to post a screen capture of the sheet, but block out sensitive data? Is there any chance that "Operational" is spelled differently in the dropdown?
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