My Gantt chart does not highlight all the parent rows

I don't know how to fix this. random parent rows are not highlighted in the gantt view. I want to use it on the dashboard, but it doesn't look good.

thank you


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Karen Vaughan

    I hope you're well and safe!

    Not sure I follow. Can you elaborate?

    Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

    I hope that helps!

    Have a fantastic week & Happy New Year!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • Genevieve P.
    Genevieve P. Employee Admin

    Hiya! I agree that it would be helpful to have more information.

    Is it possible you have some Conditional Formatting rules set up that are colouring your rows differently based on specific row data? Or that the two white rows were manually formatted to be white?

  • Hello,

    I didn't put any conditional formatting or coloring in the rows, and I formatted all the parent rows the same.

    this is the rolled-up parent rows #90 and #208 are the ones that appear white in Gantt view

    other project plans show Gantt fine even if I color the parent rows.

    I don't care if they are all gray or white, just that they are all consistent.

    Thank you

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @Karen Vaughan

    If you don't have any automatic Conditional Formatting rules set up, it looks like these rows originally were set as "Grey" for the whole row at one point, then changed back to white by selecting specific columns (instead of applying the white to the whole row again).

    Try selecting all of the rows at once by clicking on the row numbers, like so:

    Then you can apply the Paint Can in the top formatting bar and se the rows to Automatic, which will revert them all back to the grid white.



  • Hi Genevieve,

    Thank you, that worked perfectly! I set this Project Plan up when I just started using Smartsheet and must have done something crazy.

    Again, Thank you!

  • Genevieve P.
    Genevieve P. Employee Admin

    Wonderful! I'm glad we could get to the bottom of it 🙂

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