Calculating Metrics for Duration of Time

Colleen Beyer

We have the following formula on a metric sheet to show number of support requests between weekly meetings however those meetings are now every other week and I cannot figure out how to change the formula to reflect that; has anyone done this before? The current formula is...

=COUNTIFS({Request Tracker Range 3}, OR(@cell = [Support Requests]100, @cell = Category100), {Request Tracker Range 2 - Status}, "Resolved", {Support Request Tracker Range 7}, <TODAY(), {Support Request Tracker Range 7}, >=(TODAY() - IF(WEEKDAY(TODAY()) > 3, WEEKDAY(TODAY()) - 3, WEEKDAY(TODAY()) + 4)))

Colleen Beyer

@Samuel Mueller This worked; thank you!

Samuel Mueller

@Colleen Beyer I'm not sure what the intention of the last if statement is but you could try this...

=COUNTIFS({Request Tracker Range 3}, OR(@cell = [Support Requests]100, @cell = Category100), {Request Tracker Range 2 - Status}, "Resolved", {Support Request Tracker Range 7}, <TODAY(), {Support Request Tracker Range 7}, >=(TODAY() - 14)).

Should give you the last 14 days..

Colleen Beyer

@Samuel Mueller This worked; thank you!