Contact List Values Not Staying Synced

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Hello All,

I've been having an issue with my contact list values. Contact List values revert back to text values after workflow runs. Any idea on how this can be solved?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
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    Hi @Ashley B.

    I hope you're well and safe!

    Can you describe your process in more detail and maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

    I hope that helps!

    Have a fantastic week & Happy New Year!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • Ashley B.
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    Thank you Andree!

    I have a sheet that gets updated weekly. I use the data shuttle to load an excel sheet that automatically updates the sheet. So, every time I upload the new excel sheet the contact list columns remain in the regular text and not in the format with the bubble as shown in the picture.