MS Teams Error when Adding Sheet to Channel
Hi there,
I'm receiving an error when trying to add a sheet into our teams channel. I have no issues connecting to smartsheet within teams and selecting my desired sheet to add, but when I select the publishing and access options, then click save, I immediately get an error. See attached screenshots (Pic 1 is selected publish/access options) (Pic 2 is the Error).
Thank you
Answers
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Hi @Eden Build
Is it possible you're on a Plan type that does not have access to Publishing sheets?
Here's more information on Publishing:
Cheers,
Genevieve
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Hi Geneviewve
I have a Business License and have admin access but also get the same error.
Please help.
Thobile
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Hi @Thobile
Do you see the same error when you select a different privacy option? For example, try selecting the option that says "Only available to users in the owner's Smartsheet account"
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I still get the same error.
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Hi @Thobile
Thanks for confirming! I would suggest contacting Smartsheet Support with a screen recording of the actions you're taking so they can troubleshoot in a private channel based on your specific sheet and plan.
Cheers,
Genevieve
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