case number is 03069236

Scott Lynch · 10/26/18

Dear Tech Support,

Is anyone answering tech support issues...?

Regards

Paul Newcome · 10/26/18

A coworker just got a response in about 24 hours earlier this week...

Scott Lynch · 10/26/18

well mine has been 5 days.....still nothing, let me know what your coworkers secret is.

Paul Newcome · 10/29/18

I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).

Scott Lynch · 10/30/18

I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past.

But its now showing this error:

formName: ajax

formAction: fa_scheduledUpdateSave

serverStatus: false

serverStatusText: CriticalException

errorCode: 6

Paul Newcome · 10/30/18

I've never seen that one before.

case number is 03069236

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