Dear Tech Support,
Is anyone answering tech support issues...?
A coworker just got a response in about 24 hours earlier this week...
well mine has been 5 days.....still nothing, let me know what your coworkers secret is.
I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).
I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past.
But its now showing this error:
formName: ajaxformAction: fa_scheduledUpdateSaveserverStatus: falseserverStatusText: CriticalExceptionerrorCode: 6
I've never seen that one before.
Hello! I created two sheets with separate forms and when I checked to see if anyone had submitted the forms yet, I didn't see anything on either sheet but when I click on "manage forms" it says that there are 62 submissions for one and 18 for the other. How can I fix this so I can see what people are submitting?! Thank…
I have a Smartsheet tracker that has been tied to one report. I recently created a second report that pulls similar information from the same Smartsheet tracker and that is working fine. However, the other report no longer shows any data in it for me or others. I have verified that we have admin access on the original…
I need a formula that will count the day that a row is "Open" but stop counting the days once its "Closed" both instances need to display the count. Here is a formula I was trying to use. Thanks =IF([Date Closed]@row > 0, ([Date Closed]@row - [Date Opened]@row), TODAY() - [Date Opened]@row)
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