Sign in to join the conversation:
Dear Tech Support,
Is anyone answering tech support issues...?
Regards
A coworker just got a response in about 24 hours earlier this week...
well mine has been 5 days.....still nothing, let me know what your coworkers secret is.
I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).
I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past.
But its now showing this error:
formName: ajaxformAction: fa_scheduledUpdateSaveserverStatus: falseserverStatusText: CriticalExceptionerrorCode: 6
I've never seen that one before.
following functionality in dynamic view would be impactful: freeze column - in the settings but also controllable by the viewer Choose filters to share from the original Smartsheet sheet In detail panel settings, being able to universally apply a setting like “read only” while also still making individual choices to change…
Hi, I have automations in place to generate various documents, based on the form completed. Once the document is generated, the user WOULD receive an email that included a message I create and then a link (at the very bottom) for the recipient to click on to download the generated document. Now, I still get the email but…
Hi all - just thought I would float this here first to see if anyone has had similar experience (and any fixes), before sending a ticket through to support. Have a basic automation notification set up with a company logo and task bar color in place. All has been working great but today it won't include the company logo or…
