case number is 03069236

Scott Lynch

Dear Tech Support,

Is anyone answering tech support issues...?

Regards

Paul Newcome

A coworker just got a response in about 24 hours earlier this week...

Scott Lynch

well mine has been 5 days.....still nothing, let me know what your coworkers secret is.

Paul Newcome

I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).

Scott Lynch

I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past. 

But its now showing this error:

formName: ajax

formAction: fa_scheduledUpdateSave

serverStatus: false

serverStatusText: CriticalException

errorCode: 6

 

 

Paul Newcome

I've never seen that one before.