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Dear Tech Support,
Is anyone answering tech support issues...?
Regards
A coworker just got a response in about 24 hours earlier this week...
well mine has been 5 days.....still nothing, let me know what your coworkers secret is.
I'm not sure. I personally never go more than 24 hours without a response either (not including weekends and holidays of course).
I sent in the same support request again and was given another case number yesterday...i'm trying to send out a scheduled file attachment which has worked in the past.
But its now showing this error:
formName: ajaxformAction: fa_scheduledUpdateSaveserverStatus: falseserverStatusText: CriticalExceptionerrorCode: 6
I've never seen that one before.
Have any of you created a Smartsheet that would show the savings for a project by the month? In other words, if I saved $1200 annually and the project ended in say March, then the savings would go $120 per month, Mar 2025-Feb 2026. I have done it on Excel sheets manually, but I think there should be a way to do it with…
Hello team! Hope you all are having a wonderful holiday season. I am trying to set up an automation that will send an email reminder one time when Next Update Date = 60 days, then another automation at 30d, etc. The key is I only want it to send the reminder one time when Next Update threshold is reached. Is this possible?…
Has anyone found a workaround for sharing Smartsheet reports externally without giving access to internal data? I currently have to download the data and transfer it onto excel to create a pivot table for our client and I want to find an easier way to do so. I also already create a dashboard for our client, but I wanted…
