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I setup 4 alerts to notify different people if a row is added (depends on which subdivision as to who gets notified) but we are not getting the alerts.
Smartsheet has been ill today.
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Hi Lori,
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. Apr 15, 10:51 PDT
Check https://status.smartsheet.com/ for up-to-date information.
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
We are experiencing the same problem - alerts are not working. Previous posts indicate that a fix has been implemented yet we are still having the issue. What do you advise that we do?
Hello—
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Hello,
I have basic workflow that is suppose to notify an owner once an action has been added or updated in the tracker. See attached. I tried it with my corporate email and it doesn't work. I don't see any workflow issues report for now. Could you please advise how to resolve? Thanks, Maxim
Hi Maxim,
Have you checked your personal settings and the permissions? (see attached)
I hope that helps!
Workflow Consultant / CEO @ WORK BOLD
Thank you Andrée! There was a checkmark missing in Sheet Change Notification Settings and this is why I didn't receive notifications for the tasks that I entered for myself for test purposes.
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