Sign in to join the conversation:
My assumption is all the global problems this week with "Report Delays" as documented at https://status.smartsheet.com/ is actually not the whole story or only thing affected because automated alerts and manual update requests take several hours (8 or 9) to reach a person's email inbox. Anybody else out there with this same experience and assumption?
Hi tylermh,
Aside from the reporting delays we've also experienced delays with alerts —this has been documented on the Status page (https://status.smartsheet.com) as "Webhooks and Workflow Rules Delays".
We are experiencing delays with emails sent from from comments. some are 16 hours late, some are not arriving at all.
Hi Sammy,
Please see Shaine's response on your post here: https://community.smartsheet.com/discussion/email-message-sent-out-comments-not-working
If you're still experiencing this issue, please reach out to our Support team to troubleshoot further.
How can I delete old sheets I no longer use from my account?
I'm trying to display a task progress chart showing "complete", "late", and "not complete" in my dashboard and for some reason the chart will display as a column chart but it won't display as a donut chart even though I'm referencing the same report. I'd prefer to display as a donut chart as I think it looks better and is…
Hello, I am trying to create a chart widget in my dashboard, but I keep getting "Selected data cannot be charted. Please select a new range." error. The report I am using is already summarized in numeric value. What is funny is I have report that I created a chart widget in another dashboard, and when I use that same…
