Is anyone else not able to get into the breakouts sessions?

Sarah Donnelly · 10/01/20

@Stephanie Boulanger Thank you for your response. I'm looking forward to hearing the problems are resolved.

[Deleted User] · 10/01/20

@annie.wong107591 @Constance King @Meg Young Yes- Evia has fixed the issue. We are extremely sorry for the interruption. Every attendee will be receiving all session recordings. Thanks for sticking with us!

annie.wong107591 · 10/01/20

I was just able to login to breakout session but its lagging and breakout session is not playing at all. the LIVE Main Session, https://www.smartsheet.com/engage is playing well but breakout session does not seem to be working. It just kick me out of the session

[Deleted User] · 10/01/20

https://community.smartsheet.com/discussion/comment/264500#Comment_264500

These issues should now be resolved. Please let us know if you are still running into any errors.

[Deleted User] · 10/01/20

The platform used for breakout sessions should be up and running for the next round of breakout sessions. We apologize for the inconvenience, and every attendee will be sent a link to all session recordings. The theme of the day was dealing with change - guess we meant it! Thanks for sticking with us.

Nick Burrus · 10/01/20

The IT Heroes track started 1.5 hours early for some of the courses and so it's not even live.

[Deleted User] · 10/01/20

https://community.smartsheet.com/discussion/comment/264510#Comment_264510

Hi @NBurrus This sounds like a calendaring issue. If you are having viewing issues I would recommend removing and re-adding the sessions you would like to attend.

Valdeir Faria F. · 10/01/20

I've been successful in copying the URL from the invite in my calendar once I copied over from the agenda page: https://www.smartsheet.com/engage/agenda

Nick Burrus · 10/01/20

https://community.smartsheet.com/discussion/comment/264522#Comment_264522

It's all good. The Admin Roadmap one started pretty early, unless it's a link to another one in the Engage Agenda sheet. The others seem to be working pretty well now.

Luis Arias · 10/01/20

Yep...I've been having issues trying to get in all morning.

Is anyone else not able to get into the breakouts sessions?

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