Automation

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Tara Knox
Tara Knox ✭✭
in Formulas and Functions

Gurus--


I had an automation set up to send out an update request when a new line is added and the box is "unchecked". It will send to a list of emails I have listed under Operaters. It was working and now it's not.


This is my set up. Can anyone tell me what I am doing wrong?

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Answers

  • Sean Morgan
    Sean Morgan Employee
    edited 11/07/20
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    Hello @Tara Knox ,

    Has anything with the automation or Sheet recently changed at all? How is the Checkbox checked? Is this done manually, or via a Form.

    In the few instances of testing with a similar Sheet and Workflow, I was unable to have this Workflow work when using the Trigger of a Checkbox being Unchecked.

    You may wish to reach out to our Support Team using the following link to confirm the behaviour of using Checkboxes in a Workflow. https://www.smartsheet.com/contact

    Kindest Regards

    Sean

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