Is it possible to change who an automation is sent from?

Vicky Athersmith · 04/15/21

We have an automation in place to notify an employee when they have received a nomination. That nomination is submitted via a form by another employee but we do not want the employee that has been nominated to know who submitted the nomination but the email has the name of the person who submitted the form.

Is there a way to remove this so it doesn't appear in the notification?

Andrée Starå · 04/16/21

Hi @VickyA

I hope you're well and safe!

You'd have to create a generic user in your account and use it for the workflow and similar.

Would that work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå · 04/16/21

@VickyA

Here are some other options and more information about the change.

Have a look at this post for information about the recent change and possible workarounds.

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

Vicky Athersmith · 04/16/21

https://community.smartsheet.com/discussion/comment/287619#Comment_287619

Thank you Andree

I am the owner of the sheet and it wouldn't be a problem if the notifications all came from me but they come from the person who added a row by submitting a nomination using a form, therefore they are the creator of the row.

I need to know who submitted the form but I do not want the person they are nominating in the form to be told who submitted the form? Not sure if that makes sense?

Reading through the other comments in the other post, I don't see any possible workarounds?

Is it possible to change who an automation is sent from?

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