I miss the breakout rooms
From a more technical standpoint, I just wanted to share that this entire Engage this year seems like a Sales pitch. We're already Smartsheet customers. We were excited to see more of the new features and the solutions. My apologies if this seems blunt. After my Master's degree, my writing style was forced to change to be more like this.
2020's Engage with the breakout rooms showing these features, and more was perfect. Our company loved it. In the current event the stories and more are cool. However, the amount of stories being shown is quite overwhelming and in a baseline is almost the same thing repeating multiple times. The focus on the new features was almost minimal. Like we saw custom form branding, but, nothing was said about it for example.
Today, my company builds Smartsheet solutions over 20 Fortune 100s, 3 of the largest school districts in California, the Superior Court system, and more. Our customers themselves loved the breakout rooms last year. I'm already fielding questions asking if there's going to be any of these sessions this year. With the breakout sessions in 2020, we felt it was an amicable action to grab different points of view. With this method, Smartsheet targeted everyone from Sales, to Information Technology, to Executives, to clients wanting ideas, and more.
This is very different in spirit then any Engage event I've seen.
Nick Burrus, MAOL, PhD Doctoral Candidate
I build Smartsheets for the US Government, State Government, and about a dozen of the US Fortune 100s.