Column wont say visible

Desertbird · 12/01/22

Hello,

I have a few sheets that I'm working on with several hidden columns. One column (Timestamp) was hidden, but now we want it visible, however it only stays visible for a few hours before going hidden again. It is a locked column as well and I've tried unlocking it, saving, and locking it again but by the next day it is still hidden.

Is there something I'm doing wrong? I have about 40 sheets like this, and most have saved that column as visible except 5 of them which keep reverting back to hidden. If I can't get it fixed, I'll have to remake the column but is there a better option?

Dale Murphy · 12/01/22

@Desertbird Have you checked activity logs to see who is hiding the columns? Or if (somehow) there is an automation causing that?

dm

Desertbird · 12/01/22

https://community.smartsheet.com/discussion/comment/352791#Comment_352791

I don't see any automations or users that are causing that. Just new entries.

Andrée Starå · 12/01/22

Hi @Desertbird

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Column wont say visible

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